Development of an After-sales Support System for a Multi-vendor Manufacturing System using Inter-enterprise Collaboration
نویسندگان
چکیده
This research paper presents and discusses a manufacturing support system which supports not only maintenance services but also consulting services for manufacturing systems consisting of multi-vendor machine tools. In order to do this the system enables inter-enterprise collaboration between engineering companies and machine tool vendors. The manufacturing support system is called “After-Sales Support Interenterprise collaboration System using information Technologies” (ASSIST). This paper describes the concept behind the planned ASSIST system, the development of a prototype of the system, and the discusses test operation results of the system.
منابع مشابه
Development of an After-Sales Support Inter-Enterprise Collaboration System Using Information Technologies
This research paper discusses a manufacturing support system which supports not only maintenance services but also consulting services for manufacturing systems consisting of multi-vendor machine tools. In order to do this system enables inter-enterprise collaboration between engineering companies and machine tool vendors. The system is called "After-Sales Support Interenterprise collaboration ...
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